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Fake Invoices From Lookalike Email Addresses
An invoice arrives from a vendor you know, with new bank details. The email address looks right. It’s off by one letter. Here’s how business email compromise works, at work and at home.
An email arrives from a company you actually do business with. Same name, same logo, same person you usually deal with. There’s an invoice attached, and a note: “We’ve changed banks, please send payment to our new account.”
Everything looks right. Except the email address has one extra letter in it.
In plain English
One extra letter in an email address is a different house on a street with the same name. Before you send money to new bank details, call the person on a number you already had, not the one in the email.
What is business email compromise?
Business email compromise, or BEC, is when a scammer tricks an organization into sending them money, usually with a fake invoice and a lookalike email address. It’s one of the most expensive scams out there, because the payments are often big.
The fake domain might have just one change: an extra letter, a missing letter, or a number that looks like a letter at a glance, like “arrowsupp1y.com” instead of “arrowsupply.com.” Security teams see cases where the fake domain was registered just minutes before the fake invoice was sent.
An old trick with a new coat of paint
This scam used to arrive by fax: fake invoices for office supplies nobody ordered. Or someone would call the front desk asking to “confirm the shipping address” for an order, then ship toner nobody asked for and send a big bill. Today it’s email, and the fakes look far more convincing.
It happens at home too
Homebuyers get fake emails from their “title company” with new wiring instructions right before closing. People paying a contractor get a lookalike email with “updated” bank details. Same trick, and the money is often gone within hours.
How to protect yourself
- Always verify new bank details by phone, using a number you already had, not one from the email.
- Read the sender’s address carefully, letter by letter. Better yet, compare it to an older email from the same person.
- Be suspicious of unsolicited invoices and anything marked urgent. Urgency is the tell.
- At work, make it a rule: any payment change needs a second person to approve it.
Side note
Lookalike addresses are a cousin of lookalike web addresses. The same habit works for both: read the part right before the .com, slowly. See What Is a URL?
Too long, didn’t read
- Scammers send fake invoices from email addresses that are off by one letter.
- They often ask you to pay a new bank account.
- Always confirm payment changes by calling a number you already know.
- Unsolicited invoices are a red flag, at work and at home.
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